In order to provide our services, we may collect “personal data” and/or “special category data” as defined in UK Data Protection legislation, including UK GDPR.  All processing is conducted in accordance with these laws.  All feasible security measures are in place to protect your information and data are held as long as required for the particular reason for capture and/or if there is a lawful retention period (for example, in our administrative records).

We may share data with third parties as part of our services, for administrative purposes and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by any third party outside our remit.

As required by law, a cookie audit has been conducted on our website.  Cookies are internet files utilised by websites.  Our website utilises some Google cookies for security and analytical purposes.  None of our cookies are intrusive to your system.  If you wish to prevent these cookies being set, you are at liberty to delete them from your browser, but this may impact upon your usage of the site.

None of the above affects your rights under the legislation, in particular your right to access the data we may hold on you.  If you wish to request a copy of your data, please submit it in writing/email us. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the us in the first instance.

We can be contacted via email on [email protected] or via phone on 0844 588 9631.

Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF